SASSA Status Check

Everything you need to know about the SASSA status check for R350 covid relief grant, including the payments dates when it can be collected. Also know as the SRD status check. The SRD R350 Social Relief Grant Payment schedule is released every month by the South African Social Security Agency (SASSA).

This is the organisation that has been put in charge of distributing and providing government assistance for the special Covid-19 Social Relief benefit in South Africa.

They are also responsible for distributing the financial assistance for the disability grant recipients and child support grant beneficiaries. The African government introduced these different types of grants to help disadvantaged or unemployed citizens.

How do I check my SASSA status 2024?

There are a number methods of you can perform a sassa status check and receive your R350 social grant payment. One way to check status is with the Moya App on your cellphone. You can also use your cell phone to check your SASSA SRD status via SMS or WhatsApp:

Payment via Bank Account

Receiving payments via your bank account is probably the most convenient payment method and fastest way to receive the grant, it also means you can avoid queuing in person at the Post Office.  The amounts for each month will be paid into the bank account of the beneficiary as per the grant application.

Please note that the bank details or cellular phone number provided for payment MUST be registered in the name of the approved applicant used in the Covid-19 R350 grant application process to make sure that payment goes to the correct recipients. Incorrect details will be flagged when you do the sassa status check. If you think your bank account details are incorrect, then you should change them by logging in to the portal.

Payment Collection

You will only be able to collect the grant money once you have received a notification SMS confirmation to say there has been confirmation of payment. Once you have carried out the sassa payment status check, you can use the below table to see the SRD Grant Payment Dates for this month.

Updates to Payment Collections

  • The Post Office branches (SAPO/Post Bank) are no longer distributing SASSA grant payments
  • It is no longer possible to use the Bank Mobile Money Transfer (cash send option), this was method was stopped due to potential security concerns.


You can use your SASSA card to make payments for things like groceries or to withdraw cash at Pick n Pay stores.

It was also announced that expired Sassa Postbank Gold Card will be valid until December 2023.

How it works

  1. All SASSA grants recipients can use their MasterCard SASSA card at till points and at ATM’s to collect their cash.
  2. The card can also be used to pay for groceries at all till points.

How do you check that Sassa has approved you?

If your Sassa status check has been approved then you will see the month period (e.g. December) and then the word “Approved”. This “approved” status means that the grant application has successfully passed the verification process for that specific month. In order to check when the grant will be paid, you can look at the pay date field. You can also check the SASSA payment dates below in this article.

SASSA Payment Dates

Why is my SASSA Status check Pending?

Unfortunately, for a lot of South Africans, when they check sassa status online application it is only showing as “pending” and they are unable to receive the R350. The official SASSA recently released the below message on:

SASSA will continue clearing outstanding payments from the previous cycle as and when the bank details are confirmed. The payments will not be done together, but will be done month by month. More than one payment may be made in a month, but no one will receive double payments in amount. SASSA will do these multiple payments in a month until the backlog is finalized, where after monthly payments will resume.

SASSA Payment Dates for January 2024

Older Person’s Grants – From Wednesday 3rd January 2024
Disability Grants – From Thursday 4th January 2024
All Other SASSA Grants (inc. Children’s Grant) – From Friday 5th January 2024

We will update with the January 2024 SASSA SRD grant payment dates as soon as they’ve been made available and published online.

Timetable for Remaining SASSA Payments

MonthYearPay Day Date

Why is my Sassa R350 approved but no payday?

There could be a number of reasons why your SASSA status check has been approved but you have not yet received payment. Individuals who have been approved but not yet paid are likely to be those whose records are outstanding bank accounts, the bank accounts provided have failed bank account verification or bank accounts pending verification from either the National Treasury or those who selected Cash send payments. The application process may be fine and you have met the eligibility criteria for financial assistance. However, there have been on-going complications with some banks and bank accounts which continue to be worked on and improved.

Why has my SASSA Status Check Failed?

The sassa status check may show as declined or failed due to one of several reasons:

  • An alternative income source may have been identified taking you over the minimum threshold, they have not been able to verify your unemployment grant status
  • You may be registered for the NSFAS
  • Already UIF registered
  • The identity verification check may have failed

SASSA Status Check Results & Explanations

See a list of all potential results from the sassa status check below and what actions you can take or expect from each results.

SASSA StatusExplanation
Application CompleteCongratulations. You have successfully completed you sassa application and the R350 grant should be awarded to you each month.
Bank Details PendingSassa has approved your application, and now it’s time to select the optimal payment gateway for you. With options like Cash Send or Bank Transfer available, visit – where all necessary information regarding banking details can be obtained.
Reapplication PendingTo remain eligible for the grant, applicants must submit a new application each year. If this has not yet been done, the reapplication is pending and their eligibility remains uncertain.
Period Pending (e.g. January Pending)Sassa has taken note of the reapplication submitted by an applicant, but they must wait until later in the month to determine if their request was approved. In order to be updated on this status, applicants should return and check back with them at a later date.
Period Approved (e.g. January Approved)The good news is that the verification process has been successful and Sassa has approved the grant application for your specified period. To find out when their payment will arrive, clients should review the pay date field on their account – if an exact date hasn’t been listed there yet, it means they haven’t processed any payments as of yet.
Period Declined (e.g. January Declined)Sassa grants have not been approved for this period. Applicants should have been notified of the rationale behind their individual denial and are able to request reconsideration or submit a formal appeal within 30 days of receiving this notice status.

Sassa Status Check Reconsideration Process

The reconsideration process is where they double-check the personal details and income status to make sure they are vulnerable individuals. This could be due to changes since the time of application. There has recently been announcements of delays in the processing of reconsideration requests due to the longer time periods in communicating with the banks and financial institutions. Remember, in order to receive the covid-19 grant, african citizens must not be receiving any other government covid-19 response support. 

Please see the video guide below on how. to apply for the SASSA R350 Social Relief grant from the government site:

How do I have my R350 Grant reconsidered?

If you see your Covid-19 SRD R350 grant online application status check as ‘Reapplication Pending’ then you should follow the below steps to dispute your R350 grant status:

  1. Go to the SRD portal:
  2. Click on the ‘Application for Reconsideration’ tab
  3. Then select ‘Click here to apply for reconsideration’
  4. Provide your South Africa ID number and cellphone number
  5. Click the Submit button
  6. Complete the rest of the steps for reconsideration of your payment

How to Access via the SRD SASSA Gov Login

Grant applicants can also check the current SRD grant application status using the online service on the official SASSA website here:

  1. Navigate to the SRD grant application status on the official SASSA website using the online dashboard link here:
  2. Enter the South Africa Identity document number of the applicant
  3. Enter the phone number you used to submit the application
  4. Your assa status check will then be displayed on the following page on the drop-down menu

SASSA Reconfirmation no longer required

On the 9th September SASSA announced that South Africans are no longer required to reconfirm their grants every three months. Lot’s of people were not a fan of this protocol. SASSA have no amended their regulations and individuals no longer have to submit responses to screening questions every three months. 

SASSA Contact Details

You can contact SASSA by using the below contact details:

SASSA Toll-Free Number: 0800 60 10 11
SASSA Head Office: 012 400 2322
SASSA Head Office Email at:

There are also a number of SASSA offices across South Africa. You can see the full list on the SASSA website.

Mr Themba Matlou
Address: 28 Harrison Street, Johannesburg, 2000, South Africa
Tel: 011 241 8320
Fax: 011 241 8305

FAQ – SASSA Status Check

What happens if my SASSA application has failed?

When performing a sassa status check the status may come back as failed. There may be a number of reasons why your application has failed. The most common one found is due to incorrect bank details. Remember to double check the bank details you provide on your application to ensure they are in the correct format.

When will the SASSA R350 Grant end?

The South Africa finance minister announced that the social relief grant would be extended until March 2024. This announcement was by the department of Treasury in the Medium-Term Budget Policy statement held in October 2022. Remember, the grant should be seen as a temporary grant and an opportunity to help those find new career options. Check out the rules for any new SASSA Application.

What does the SASSA Status Check “Cancelled” mean?

If your SASSA R350 grant status is coming back as cancelled, this most likely means that you have been identified as not meeting the criteria as one of grant beneficiaries. This could be due to other sources of income, grants or employment which means you do not meet the SASSA Means test. If you have another source of income you will not meet the eligibility criteria for the SASSA relief funds.

How Do You Check The Status Of A Sassa R350 Appeal?

You can monitor the status of your Sassa R350 appeal by calling Sassa’s toll-free number, 0800601011. Be ready to give your ID number and phone number when interacting with Sassa representatives.

What Steps Are Needed To Check A Sassa SRD Balance Status?

Your Sassa SRD balance status can be verified via your bank account. Should you receive your payments via cash send or at the post office, you can reach out to the post office directly to inquire about your Sassa payment status. Be prepared to present your ID and phone number; this service comes without a fee.

What Is The Purpose Of The Sassa Status Pin?

The Sassa status pin is a unique OTP code given to beneficiaries for the purpose of applying for the Sassa R350 grant. The pin is dispatched to the phone number supplied during the application stage.

What Does The “Declined” Status Signify On Sassa’s Status Check?

When your Sassa status check indicates “declined”, it signifies that the details you provided during the application don’t align with the information stored in the home affairs department’s database, for instance, your surname, name, or ID number.

What Does The “Approved” Status Signify On Sassa’s Status Check?

When your Sassa status check indicates “approved”, it signifies that your grant application has been successfully processed and you will receive R350 in your bank account.

What Does The “Pending” Status Signify On Sassa’s Status Check?

When your Sassa status check indicates “pending”, it means that either your allowed date hasn’t arrived yet or there’s been a hold-up in the transaction.


Hopefully this article has provided you with a comprehensive overview about everything related to the SASSA SRD R350 grant. We understand that the information can sometimes be slightly confusing given the different eligibility requirements. Although using the information above you should be able to work out if you eligible for the grant, how to check your sassa balance and how to perform a sassa status check.

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