UP Portal Login

Access your University of Pretoria student portal, clickUP, academic records, and comprehensive student services

About UP Portal & clickUP

UP Student Portal

The University of Pretoria's comprehensive student portal provides access to academic records, registration, financial information, and administrative services. All UP students use this central platform to manage their university experience.

Main Portal Features:

  • • Student registration and course management
  • • Academic records and transcripts
  • • Financial statements and payments
  • • Residence applications and management

clickUP Learning Management

clickUP is UP's learning management system (LMS) built on Blackboard technology. Students access course materials, submit assignments, participate in discussions, and communicate with lecturers through this platform.

clickUP Features:

  • • Course content and lecture materials
  • • Assignment submission and grading
  • • Discussion forums and communication
  • • Online assessments and quizzes

How to Access UP Portal & clickUP

UP Student Portal Login

1

Visit UP Portal

Go to web.up.ac.za

2

Enter Login Details

Use your UP username and password

3

Access Services

Navigate to desired services and functions

clickUP Access

1

Visit clickUP

Go to clickup.up.ac.za

2

Use Same Credentials

Same username and password as UP Portal

3

Access Courses

View enrolled courses and materials

Login Requirements:

  • • Valid UP student number
  • • Active university account
  • • Current student status
  • • UP network password
  • • Stable internet connection
  • • Compatible web browser

UP Portal Services & Features

📚

Student Registration

Register for modules, view timetables, and manage academic schedule

📊

Academic Records

View marks, transcripts, and academic progress reports

💰

Financial Services

Account statements, fee payments, and financial aid information

🏠

Residence Services

Residence applications, room assignments, and accommodation

📋

Applications & Forms

Submit various applications and complete required forms

📄

Document Services

Request transcripts, certificates, and official documents

Troubleshooting & Support

Common Issues

Password Problems

Visit IT services or use the password reset option. Your UP password is the same for all university systems.

Account Locked

Contact IT support at 012 420 3000 or visit any IT help desk on campus for account unlocking.

System Maintenance

Portals may be unavailable during scheduled maintenance. Check UP website for announcements.

Browser Compatibility

Recommended Browsers:

  • • Google Chrome (latest version)
  • • Mozilla Firefox (latest version)
  • • Microsoft Edge (latest version)
  • • Safari (for Mac users)

Optimization Tips:

  • • Clear browser cache and cookies
  • • Disable ad blockers for UP sites
  • • Enable JavaScript and cookies
  • • Update browser to latest version

Get Help & Support

💻

IT Support Centre

012 420 3000

Monday - Friday: 07:30 - 16:00

📧

Email Support

[email protected]

24-48 hour response time

🏢

Campus IT Help Desks

Multiple campus locations

Walk-in support available

Campus Locations

Hatfield Campus: Main campus with central IT services
Groenkloof Campus: Medical and health sciences
Prinshof Campus: Medical and health sciences
Mamelodi Campus: Community engagement and outreach