SRD R370
Check an SRD application
Use this for the COVID-19 SRD grant. The R370 grant is funded through 31 March 2027.
You need:
- the applicant's 13-digit South African ID number
- the cellphone number used for the application
Verified 20 August 2026
SASSA status check
Use a different official service for the SRD R370 grant and for permanent social grants. This guide takes you to the right one and explains what the result means.
Choose the correct SASSA status checker
Permanent social grants
Check an online grant application
Use SASSA Services for applications such as Child Support, Older Persons, Disability, Foster Child and Care Dependency grants.
Sign in to the profile used for the application. Active applications and their statuses appear in the table on the portal home page.
Open SASSA Services ↗Avoid fake status-check methods
There is no verified instruction to text your full ID number to 32147. Do not enter an ID number, bank-card number, PIN or one-time password on a third-party checker. This website explains the process; it does not collect your SASSA details.
How to check SRD R370 status
- 1
Open the official SASSA SRD site
Go to srd.sassa.gov.za and use the South African ID-holder section.
- 2
Choose “Application Status”
Select the option to check online. Do not use an advert or copied form on another website.
- 3
Enter the matching application details
Use the applicant's ID number and the cellphone number originally linked to the application.
- 4
Check the correct month
SRD decisions and payment information are month-specific. Read the reason shown before taking action.
Permanent-grant application statuses
These labels and meanings come from the official SASSA Services FAQ.
Application Submitted
Your application was submitted and is waiting for a SASSA official to review it.
What to do: Keep your registered phone and email available in case SASSA asks for more information.
Application Assessed
A SASSA official has captured the application and it is being processed.
What to do: No new application is needed. Monitor the portal and your SASSA notifications.
Documents Outstanding
The application is incomplete and SASSA needs one or more documents.
What to do: Read the email or SMS from SASSA, then upload exactly the documents requested.
Application Pending
The application has been processed and is waiting for final assessment or approval.
What to do: Keep checking the portal. Contact SASSA if the portal asks you to take action.
If SRD was declined
Read the reason for that month first. If you believe the decision is wrong, lodge or track an appeal through the official DSD portal.
Open the official appeal portal ↗If you cannot access the portal
Call SASSA toll-free on 0800 60 10 11 or visit a SASSA office. Keep your ID and application details ready.
Never give anyone your card PIN or a one-time password.
Status, payment date and balance are different
Status
Whether an application or monthly SRD assessment is pending, approved or declined.
Payment date
When a grant category is scheduled, or the individual SRD date shown in your result.
Balance
Money actually available in the receiving bank or Postbank account.
SASSA status-check questions
How do I check my SASSA SRD R370 status?
Use the official SRD website at srd.sassa.gov.za, choose the South African ID-holder section and select Application Status. Enter your 13-digit ID number and the cellphone number used for the application.
How do I check a Child Support, Older Persons or Disability Grant application?
Log in to the official SASSA Services portal. Its home-page table shows active applications linked to your profile and their current status. Status notifications may also be sent to the applicant.
Can I check SASSA status by sending my ID number to 32147?
No official SASSA source supports that instruction. Do not send your ID or card details to an unverified number. Use the official SRD or SASSA Services portal, or call SASSA on 0800 60 10 11.
What should I do if my SRD application was declined?
Read the decline reason for the affected month. If you believe the decision is wrong, use the official DSD SRD appeal portal with the ID number and phone number used for the application.
Does an approved status mean the money is already available?
Not necessarily. Approval, a payment date and an available bank or card balance are different things. Check the payment information shown for the relevant month and then verify the balance through your bank or Postbank.
What is the official SASSA contact number?
SASSA lists the toll-free number 0800 60 10 11 for grant enquiries. Have your ID number and application details ready, but never disclose a card PIN or one-time password.
Independent guide: All Bursaries is not SASSA. Enter your ID or phone number only on an official sassa.gov.za or dsd.gov.za page. Sources were checked on 20 August 2026; follow newer instructions shown in your official account.
Student in your household?
Free funding for tertiary education
If someone in your home is heading to university or TVET, NSFAS and bursaries can cover their full tuition, accommodation and meals.