Payment into a bank account
You must be the owner of the account. The official page says SASSA cannot pay your grant into another person’s bank account.
Verified 10 November 2026
Change your SRD banking details
Use the banking details update page on the official SASSA SRD website. You need your 13-digit ID number, the phone number on your application to receive an SMS PIN, and a camera for an online identity check.
Open official banking details update ↗Required
13-digit ID number
The South African ID number of the applicant, as used on the SRD application.
Required
The number on your application
The PIN is sent by SMS to the cellphone number you registered with. Keep that SIM in a phone with signal.
Required
A working camera
After the PIN, the page opens an identity check that uses your phone or computer camera to confirm you are the applicant.
Required
Your new payment details
A bank account that you own, or a cellphone number registered in your own name for a money transfer.
One request every 24 hours
The official page takes one banking request every 24 hours for each ID number, and waits 15 minutes before it sends another PIN. Start when the registered phone has signal and the new details are in front of you.
How to change your SRD banking details
- 1
Open the banking details update
On srd.sassa.gov.za, open the South African ID holders section and choose the option to change your banking details, or go directly to srd.sassa.gov.za/sc19/banking-details-update.
- 2
Enter your ID number and select Send PIN
Type the applicant’s 13-digit South African ID number, then select Send PIN. An SMS with a PIN goes to the cellphone number you registered with.
- 3
Enter the PIN and select Submit
Type the six-digit PIN from the SMS and select Submit.
- 4
Complete the identity check
Allow camera access and follow the on-screen verification. Do it yourself: the check confirms that the person changing the details is the applicant.
- 5
Continue to the banking page and enter the new details
When the check succeeds, select Continue to update Banking Details. The site opens its secure banking page for your application. Choose a bank account or a money transfer, enter the details as the page asks and submit.
The official page adds: “the new banking details will only be used for future payments, after verification.”
No access to the number on your application?
The banking update starts with a PIN sent by SMS to the cellphone number you registered with, and the form has no other way to receive it. If that SIM is lost, stolen or no longer yours, change the number first. The Change Mobile Number form does not need the old number. Then come back and update your banking details.
How to change your SRD cellphone numberAfter a number change, the official site can show a reminder to update your banking details too, with a link to the same banking page.
Bank account or cash send: the official rules
The banking details update page describes two ways to be paid and sets a rule for each.
Money transfer through a major bank
Elsewhere on the SRD site this is called Cash Send. The cellphone number that received the SMS must be registered in your name. SASSA cannot pay into a number registered to another person.
For Cash Send, the SRD site’s Change Mobile Number form lists these banks: FNB, ABSA, African Bank (Shoprite), Standard Bank, TymeBank, GoTyme Bank, Nedbank, SA Post Bank. If Nedbank or SA Post Bank is selected there, the site says the account “is not able to disburse a cash settlement” and asks you to change your bank details.
Changing SRD banking details to Capitec, TymeBank or another bank
The official page sets one rule for a bank account: you must be its owner. It does not name particular banks, so an account in your own name at Capitec, TymeBank or another South African bank is entered the same way, under payment into a bank account.
- Take the account number from your banking app, a statement or a bank confirmation letter. It is not the long number printed on the card.
- Check that the account is open and in your own name before you submit. A relative’s or partner’s account breaks the official rule.
- TymeBank and GoTyme Bank also appear in the SRD site’s bank list for Cash Send.
SRD status after a banking details update
- New details are used for future payments only, after verification. The official page gives no number of days.
- If your SRD status shows Bank details pending, SASSA has no banking details or payment choice for your application. Use the banking details update to add them.
- An approved month shows a pay day once the payment has been processed. If no pay day appears, nothing has been paid yet.
- Change your details once, then wait. In a statement on 20 January 2025, SASSA warned beneficiaries not to keep changing banking details and contact numbers because that delays payment.
If the banking update does not go through
These are messages the official page can show, and what to do next.
| Message on the page | What to do |
|---|---|
| An OTP has already been sent. Please wait 15 minutes before requesting a new one | Wait 15 minutes, then select Send PIN again. The PIN goes to the number on your application, so check that phone. |
| You can only request once every 24 hours | The page has already taken a banking request for your ID in the past 24 hours. Come back the next day with the new details ready. |
| invalid pin | Type the six-digit PIN from the newest SMS exactly as it appears. If it still fails, wait 15 minutes and request a new one. |
| Beneficiary not found. Cannot update bank details | Check the ID number you typed. It must be the 13-digit ID used on the SRD application. |
| Your SRD grant application is incomplete | Finish the application on srd.sassa.gov.za first, then return to the banking details update. |
| failed to send sms, please try again later | Try again later. If the number on your application no longer works, change the number first, then return. |
| You have cancelled your identity verification, please try again in 15 minutes | Wait 15 minutes before starting again, and let the camera check run to the end. |
| The photo provided does not match the records at the Department of Home Affairs | The official message says to visit your nearest Home Affairs (DHA) office to update your records, then use the change bank details option again. |
| Your photo is not available at the Department of Home Affairs | Ask a Home Affairs office to update your photo. The message says to try again 48 hours after it has been updated. |
| Your application has been temporarily locked because your e-KYC verification was unsuccessful | The message says to visit a Home Affairs office to update your profile, and shows how many hours to wait before you try again. |
| You have reached the maximum attempts of identity re-verification | The online check is closed to you. The message says to visit your nearest SASSA office with your ID book for biometric verification. |
| Verification Interrupted / Verification Pending | Do not start again straight away. An interrupted check shows when you can retry; a pending one asks you to return to srd.sassa.gov.za after 24 hours and choose the bank details update again. |
| Unable to find beneficiary’s ekyc details | The official message says to visit your nearest SASSA office. Take your South African ID with you. |
Cannot use the online option at all? Call SASSA toll-free on 0800 60 10 11 or visit a SASSA office with your ID.
Protect your grant
- Enter your ID number, PIN and banking details only on srd.sassa.gov.za, never on a copycat site, a form or in a chat.
- Do not pay anyone to change or “fix” your banking details. The official service is free.
- Never share a bank PIN, card PIN or SMS PIN with a helper, and do not let someone else do the face check for you.
- Do not let anyone put their own account or phone number on your application. The grant would be paid to them.
Official SRD links
These open the official SASSA SRD website in a new tab. The services are free; do not use a third-party form that asks to store your ID number or banking details.
Update banking details
srd.sassa.gov.za/sc19/banking-details-update ↗- Number-change guide
Change mobile number
srd.sassa.gov.za/sc19/mobile-number-update ↗ - Status guide
Check SRD status
srd.sassa.gov.za/sc19/status ↗ - Application guide
Apply for SRD R370
srd.sassa.gov.za/sc19/application ↗ - Appeal guide
Appeal a declined month
srd.sassa.gov.za/appeals ↗
SASSA call centre, toll-free: 0800 60 10 11.
More SRD guides
These guides cover what people usually need before or after a banking update.
Check your SRD status
See each month’s result on the official status page and what “Bank details pending” means.
Change your SRD cellphone number
The banking PIN goes to the number on your application, so fix the number first if it has changed.
SASSA payment dates
The official 2026/27 grant calendar and how SRD R370 pay days are shown.
Check a balance safely
Official ways to see whether a grant payment has reached your account.
SRD banking details questions
What is the official link to update SRD banking details?
The banking details update page on the official SASSA SRD website is srd.sassa.gov.za/sc19/banking-details-update. It is free. Enter your ID number, PIN and banking details only on srd.sassa.gov.za.
What do I need to change my SRD banking details?
Your 13-digit South African ID number, the cellphone number you registered with so you can receive an SMS PIN, a phone or computer with a camera for the identity check, and the new payment details: a bank account that you own, or a cellphone number registered in your own name for a money transfer.
Can I update my SRD banking details without the phone number I applied with?
No. The banking update sends its PIN by SMS to the number on your application and the form has no other way to receive it. If that number is lost or no longer yours, change it first with the Change Mobile Number form, which does not need the old number, then update your banking details.
Can I change my SRD banking details to Capitec or TymeBank?
The official page sets one rule for a bank account: you must be the owner, because SASSA cannot pay your grant into another person’s account. It does not name particular banks, so an account in your own name at Capitec, TymeBank or another South African bank is entered the same way, under payment into a bank account.
Can I use someone else’s bank account or phone number?
No. The official page says SASSA cannot pay your grant into another person’s bank account, or into a mobile phone number that is registered to another person.
How long does an SRD banking details change take?
The official page gives no number of days. It says the new banking details will only be used for future payments, after verification. In a statement on 20 January 2025, SASSA also warned beneficiaries not to keep changing banking details and contact numbers because that delays payment.
What does “Bank details pending” mean on my SRD status?
It means SASSA has no banking details or payment choice for your application. Add them through the banking details update on the official SRD website, then check your status again.
Why can I only request a banking change once every 24 hours?
The official page limits banking requests to one every 24 hours for each ID number, and will not send a new PIN until 15 minutes after the last one. Have your new details ready before you start so that one request is enough.
Will All Bursaries change my banking details?
No. All Bursaries is an independent guide and does not collect SRD identity, banking or contact details. Submit them only on the official srd.sassa.gov.za website.
Independent guide: All Bursaries is not SASSA or DSD, cannot update an application and does not collect banking details. The official banking details update form was checked on 10 November 2026 as far as the identity check. The last page, where the new details are typed in, opens only for a verified applicant, so follow the labels shown there and any newer instructions on srd.sassa.gov.za.
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